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Phone Support

Call our expert technicians for immediate assistance

1-800-TECH-HELP Mon-Fri: 9AM-8PM IST
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Live Chat

Get instant help from our support team

Available 24/7 Average response: 2 minutes
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Email Support

Send us detailed queries and we'll respond within 24 hours

support@techvault.com Response within 24 hours
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WhatsApp Support

Connect with us on WhatsApp for quick support

+91 98765 43210 Mon-Sat: 10AM-6PM IST
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Quick Help Topics

Find answers to common questions

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Shipping & Delivery

Track your orders and learn about our shipping policies

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Returns & Exchanges

Easy returns within 30 days of purchase

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Warranty & Support

Comprehensive warranty coverage for all products

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Payment & Billing

Secure payment options and billing support

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🚚 Shipping & Delivery

Standard Delivery

Free shipping on orders over ₹999. Delivery within 3-5 business days.

Express Delivery

Premium delivery service with tracking. Available in major cities for ₹99.

International Shipping

Worldwide shipping available. Customs duties may apply.

Order Tracking

Real-time tracking updates sent via SMS and email.

Shipping
Returns

â†Šī¸ Returns & Exchanges

30-Day Return Policy

Return any product within 30 days for a full refund or exchange.

Return Process

1. Contact our support team
2. Pack the item securely
3. Ship using our prepaid label
4. Refund processed within 5-7 days

Return Conditions

Items must be unused, in original packaging with all accessories.

Exchanges

Exchange for a different size, color, or model at no extra cost.

đŸ›Ąī¸ Warranty & Support

Manufacturer Warranty

All products come with manufacturer warranty. Terms vary by brand.

Extended Warranty

Purchase extended warranty for additional peace of mind.

Technical Support

Free technical support for all products during warranty period.

Repair Services

Authorized service centers available across major cities.

Warranty
Payment

đŸ’ŗ Payment & Billing

Secure Payment

All transactions are secured with 256-bit SSL encryption.

Payment Methods

Credit/Debit cards, UPI, Net Banking, Wallets, Cash on Delivery.

EMI Options

Flexible EMI options available from major banks.

Billing Support

Need help with your bill? Contact our billing team.

Frequently Asked Questions

Quick answers to common questions

How long does shipping take?

Standard delivery takes 3-5 business days. Express delivery is available for 1-2 days in select cities.

Can I cancel my order?

Orders can be cancelled within 24 hours of placement. Contact our support team immediately.

Do you offer installation services?

Yes, we offer installation services for select products. Additional charges may apply.

What if my product is damaged?

Report damaged products within 48 hours. We'll arrange for replacement or full refund.

Do you provide receipts?

Digital receipts are sent via email. Physical receipts available upon request.

How do I track my order?

Use the tracking link sent via SMS and email, or check your order status on our website.

Still Need Help?

Send us a message and we'll get back to you as soon as possible.